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Amazing Personal Service :) |
April 16, 2025 |
Reviewer:
Anonymous Person from Mission Hills, KS United States
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I recently installed an old bell and needed a crank. I was so grateful to find Prindle Bell. Alana worked with me to determine exactly what I needed. However the full story of her commitment to personal service came after the crank was received. When installing the crank I did EVERYTHING wrong - resulting in a crank that shattered. I had no idea this could happen. The bell was to be the main attraction in an upcoming home event with the grandkids. Alana was incredibly kind and understanding. Not only did she help with rushed shipping for the replacement, she sent many more photographs and detailed advice so this time I would get things right - which I did, thank to Alana's help and kindness. This level of personal service is almost unheard of, but Alana and Prindle Bell is proof it still exists! I look forward to working with Alana on future bell projects.
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